Frequently Asked Questions
What is TextRewards and how does it work?
TextRewards is an SMS-based loyalty platform that helps businesses grow repeat sales. Customers join by scanning your custom QR code and opt in to receive weekly offers. You manage campaigns and view all your subscribers from your built-in CRM dashboard.
Do my customers need to download an app?
No apps, no hassle. Customers just scan your QR code and receive offers via text. It's quick, simple, and highly effective.
What kinds of businesses benefit from TextRewards?
TextRewards is ideal for businesses with repeat customers—like grocery stores, convenience stores, cafés, vape shops, bars, takeout restaurants, and more.
How do I track who signed up?
Every customer who opts in appears in your TextRewards CRM. You can view their details, track interactions, and even reply to individual messages from the dashboard.
Is there a limit on how many messages I can send?
Each pricing plan comes with a monthly SMS allowance. Choose the plan that suits your customer base, and upgrade anytime as you grow
How quickly will I start seeing results?
Most businesses see increased customer engagement and repeat visits within the first few weeks of using TextRewards. With 98% open rates, your messages get noticed fast.
Is TextRewards compliant with privacy laws?
Yes. Customers must opt in to receive messages, and they can unsubscribe at any time. We ensure full compliance with SMS marketing regulations.
Can I try TextRewards before I commit?
Yes! All plans come with a 14-day free trial. No credit card needed. Try it out, see results, and decide if it’s right for your business.